Healthy Organisation Systems

How we can help you

View and book our upcoming healthy organisation systems workshops to discover how you can help your organisation operate efficiently.

I have received coaching from Lorna that was professional, focused and enabled me to achieve my goals but to also reflect on my future and aspirations, which helped to reinvigorate my career aspirations. As I was so impressed with my coaching with Lorna I decided to ask Lorna to undertake some work with my team as a whole, and to support me with creating a vision for the team but to also identify training needs. In addition staff received individual coaching, which made the team members feel valued, supported and nurtured their development. Lorna’s role has been valuable in supporting my development as well as that of the team.

Manny Sehmbi
Team Leader, Sandwell Metropolitan Borough Council


Let’s consider these scenarios for a moment:

  • You have a hugely talented and able team or board of people, and yet the performance or results they are achieving in no way reflect their collective abilities
  • Your organisation is facing huge change and uncertainty, people report feeling bewildered, overwhelm and impotent
  • Previous attempts to resolve poor or underperformance have not endured; there is a sense of frustration or ‘stuckness’ and uncertainty about how to move forward

If any of these scenarios ring true for you, then our Healthy Organisation System Workshop will be profoundly helpful to you.

The Workshop takes as its starting point, the “underlying systemic dynamics” at play within organisations.  Organisations here include teams, boards, partnerships, or whole organisations.  These often ‘hidden’ systemic dynamics can create entanglements for the people within the organisation system and, more often than not, are the root cause of problems such as:

  • under-performance,
  • team dysfunction,
  • resistance to change,
  • low productivity,
  • lack of strategic focus.

The Healthy Organisation System workshop encourages participants to bring their most intractable problems, issues or challenges – the sorts of challenges that defy easy solutions – to work on. You benefit from gaining structured time to:

  • explore, gain clarity and new insights
  • process the information that emerges
  • action plan

Working Systemically

We are embedded in systems.  Our first system is the family into which we are born; we continue to live and exist in systems throughout our lives.

When problems arise, the tendency is to look to the individual as the source of the problem; i.e. the disruptive teenager in the family; the team member with the poor attitude or who is unwilling to engage.

Working systemically means shifting the focus from the individual as the source of what may be going wrong or not working as expected, and toward the system itself.

In the same way that natural systems are governed by rules, so too are human systems subject to a ‘hidden architecture’ of systemic ordering forces that powerfully influence the relationships and dynamics arising in them.

Through setting up a ‘constellation’ (a map) of an issue, question or challenge, participants can explore and shed light on the systems dynamics that might otherwise be hidden or invisible.

Participants who have worked systemically describe the main benefits as:

  • A greater sense of ease and confidence in managing the complexity of leading change, making decisions at crucial choice points
  • New awareness of hidden patterns so that issues such as misplaced loyalties, stuckness and outdated allegiances can be addressed and resolved
  • Repurposing and re-energising a team, dissolving resistance to change, and enabling the team to be more productive and effective

Workshop Structure

Working systemically is a fluid and emergent process to enable tacit ‘ways of knowing’ to be prioritised.

At the start of the workshop, participants contract together to establish the ‘ground rules’ for working together and to ensure a safe and supportive learning space.

Confidentiality is vital, particularly to protect any commercial, business, sensitive or personal information that may emerge.  All participants are expected to commit to maintaining the strictest confidentiality during and after the workshop.

The maximum number of participants is 20.  Lorna Shaw, the workshop facilitator, will arrange a telephone conversation with each prospective participant about their expectations and desired outcomes.

The Agenda will be established on the day to reflect the issues that participants bring and will be flexible to meet the needs of the group but usually looks like this:

  • Welcome and introductions
  • Contracting, ground rules and confidentiality
  • Round robin – identifying issues and themes
  • Constellating and mapping issues
  • Sense-making what is emerging / has emerged
  • Action planning / follow up

Workshop Dates and Pricing

 Wednesday 15th November 2017 – 09.30 – 17.00 Birmingham
Wednesday 17th January 2018 – 09.30 – 17.00 East Midlands
Wednesday 14th March 2018 – 09.30 – 17.00 Manchester
Wednesday 23rd May 2018 – 09.30 – 17.00 Birmingham
Wednesday 18th July 2018 – 09.30 – 17.00 London
Wednesday 19th September 2018 – 09.30 – 17.00 Birmingham
Wednesday 14th November 2018 – 0900 – 1700 East Midlands

Price: £109 per participant includes refreshment (excludes lunch).

In-house workshops can also be organised. Contact us to discuss.